Core Talk CRM-SMS

Coretalk has spent many years with a substantial client base perfecting the solution for companies to become TRULY SMS ENABLED

SMS is the most efficient form of communication on the planet. Innovative companies understand that communication is a critical element in their business and are continuously striving to seek new ways to improve customer satisfaction. Coretalk recognizes the power that SMS can provide your company.

Coretalk provides your company with a dedicated incoming and outgoing SMS number.

The SMS number is exactly the same as a standard mobile number.

The Coretalk solution enables a company to:

Create a customizable database using a persons mobile number as the key link for all communication and operational requirements.

Customers, suppliers and staff are captured in the system manually or imported.

Once the system has been personalized to suit your needs your company can begin to communicate utilizing the full power of SMS.

- Start by sending an SMS message to your customer database informing them to save your Company SMS number into their cell phones for easy future access.

- People will start to SMS you requesting various things.

- Manage the SMS communication and reply as required using the Advanced Communication Process Manager.

- Keep a track record with instant access to communication history.

The Communication Process Manager is the core of the product. It centralizes and simplifies all the various SMS communication formats that take place using the Coretalk SMS modules. For example: When using Coretalk to run an interactive SMS promotion all incoming and automated outgoing SMS messages are flagged with a particular icon representing “promotional SMS”. This means that SMS is categorized within the solution and all communication is linked to a specific mobile number/customer.

The various Coretalk modules improve efficiency with respect to:

- Managing appointments.

- Contact management.

- Communicating information from an excel spreadsheet.

- Searching and viewing your communication history.

- Networking your solution, providing access to multiple users.

- Interacting with your existing database, providing push and pull SMS functionality.

- Introducing enterprise mobility in a simple low cost manner for your business.

- Communication with groups of people.

- Converting email to SMS and visa versa.

- Interactive marketing, your company can now run interactive SMS promotions using your Coretalk dedicated number to create SMS taglines.

Get closer to customers, suppliers and staff, understand their requirements and service them in the most efficient and convenient manner using the power of two way SMS messaging.

Make sure that you can get hold of people and manage many responses as and when you need to.

Build a relevant database of mobile numbers for future interaction

Coretalk is simple to use and easy to install

Client server installation means that there are no third party providers, you manage your own database and security is controlled within your own environment.

SMS communication benefits:

• Reduced time to communicate.
• Low cost.
• Faster turnaround.
• Track record of communication means better control.
• Information is kept to the point and focuses on relevant issues.

Coretalk is an enterprise management system built to ensure that your Company maximizes the benefits provided by SMS technology.

“Now CRM-SMS is affordable for your business”

Coretalk is a telecommunication solution and it is priced in a similar way to standard postpaid telecommunication products.

Once off upfront fee covers: GSM Modem, training and installation.

Coretalk software is charged on a monthly basis.

Additional services are customized to suit your needs and are charged on an hourly basis.

Sim card and SMS tariffs vary depending on country and telecommunication plan.

Technical support is provided and charged for on an hourly basis.

Coretalk is priced to be affordable for small medium companies, whilst also catering for large organizations.

The value/price relationship makes Coretalk a necessary investment for almost any company.