Coretalk Features - History of communication

Overview:

  • The secret to good service is to have information at your fingertips whilst dealing with people.
  • Coretalk makes this possible by instantly providing clear relevant information pertaining to the person that you are dealing with.
  • It is critical to keep a record of all communication and have the ability to access it immediately.
  • Coretalk automatically classifies the type of communication received and stores it against the contacts mobile number for future use.
  • Whether you add a note, schedule an appointment, take meeting minutes, run a promotion, send or receive an SMS, create a task, capture a mobile report or request information from a foreign database using SMS……the information log will be clearly represented in your communication history.
  • The information is archived and can be printed as required.
  • Whilst viewing the communication history you have the ability to interact immediately with the client via SMS.

history_of_communication

Click here for a full online demonstration of this feature and see how it would make a difference in your company